Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of leo loza

leo loza

August 26, 2024

5  out of  5
rating by leo loza
"Very helpful, and some really nice people working here"
We responded:
"Leo, Thank you for your kind words, we appreciate you taking the time to do the review, and I want to thank you as well for your business."
Profile photo of Lina Lopez

Lina Lopez

August 24, 2024

5  out of  5
rating by Lina Lopez
"Excellent customer service, always available to answer any of our questions or concerns."
We responded:
"Lina, Thank you for your kind words, we appreciate you taking the time to do the review and we want to thank you and Salvador as well for your business."
Profile photo of ARMANDO LO DIVINO

ARMANDO LO DIVINO

April 2, 2024

1  out of  5
rating by ARMANDO LO DIVINO
"Suben y cobran de más cada 6 meses y te ponen millas de más para cobrarte más todavía ✖️✖️✖️.."
We responded:
"Thank you for your review, You are welcome to contact me and ask for me personally I will be happy to assist you. Insurance rates are not controlled by our agency. "
Profile photo of Dennis

Dennis

March 20, 2024

5  out of  5
rating by Dennis
"Been with State farm for many 30ish years maybe more. We have had minor little miscellaneous things have happened and they’ve always came through. No hassle provided documentation in a timely fashion, and staff have always been friendly and helpful. I would highly suggest using them."
We responded:
"We truly appreciate your review. Our goal is to meet or even exceed your expectations. Thank you so much for your loyalty 😊"
Profile photo of Hector Nevarez

Hector Nevarez

March 11, 2024

5  out of  5
rating by Hector Nevarez
"Debbie was great!!! I called in to add a new car to my insurance plan and she quickly helped me and got it all done in less than 10 minutes."
We responded:
"Awesome! Glad to hear you were satisfied with our customer service , we truly appreciate your business and your trust in our agency. "
Profile photo of 348m Ri914

348m Ri914

December 8, 2023

5  out of  5
rating by 348m Ri914
"Great service, awesome customer support team."
We responded:
"Thank You For Your Five Star Review… we really appreciate it. "
Profile photo of Antonio Ordaz

Antonio Ordaz

December 7, 2023

5  out of  5
rating by Antonio Ordaz
"Excelente atención"
We responded:
"Muchas gracias Antonio por las “5” estrellas , apreciamos mucho tu opinión sobre nuestro servicio y es un placer servirte 😊"
Profile photo of Steve Davis

Steve Davis

October 31, 2023

5  out of  5
rating by Steve Davis
"Very friendly and always super helpful. It’s comforting to have agents and representatives that care about you and your families well being."
We responded:
"Thank you Mr Davis for your review, we truly appreciate your sincerity and your loyalty to our agency. It’s a pleasure serving your insurance needs."
Profile photo of Irma Sublasky

Irma Sublasky

October 20, 2023

5  out of  5
rating by Irma Sublasky
"Always a positive experience when I have to call and make any changes. Thank you Delia for being so helpful today."
We responded:
"Thank you Irma, we really appreciate customers like you..our team strives to make our customers experience a pleasant one. "
Profile photo of Gladys Ashby

Gladys Ashby

September 19, 2023

5  out of  5
rating by Gladys Ashby
"State Farm always takes good care of my needs promptly and with great customer service. Dilia is the BEST!!"
We responded:
"Thank you Gladys, we really appreciate your comments, customer satisfaction is our goal. We are proud of our team members!"
Profile photo of Judith Richey

Judith Richey

September 8, 2023

5  out of  5
rating by Judith Richey
"Super folks du a great job for their customers."
We responded:
"Thank you Judy for your review…we truly appreciate your comments and it has been a pleasure serving your insurance needs."
Profile photo of Elena Pecoraro

Elena Pecoraro

August 2, 2023

5  out of  5
rating by Elena Pecoraro
"I have had State Farm for years and years. When I moved out to Brentwood, I began going in to their office to pay my bill. I have always been greeted so politely, they always return my call as well as answer any and all questions that I may have."
We responded:
"Elena, thank you so much for your review, we appreciate your business and hope to continue to deserve those “5 stars”. "
Profile photo of Esperanza Torres

Esperanza Torres

August 1, 2023

5  out of  5
rating by Esperanza Torres
"Tengo como 30 años con José Martínez y cada vez que los he necesitado siempre estan presentes sus secretarias son muy profesionales"
We responded:
"Gracias Esperanza por tu comentario tan lindo..lo apreciamos muchísimo. Es un placer ayudarlos y gracias por tu lealtad a nuestra agencia y State Farm. "
Profile photo of Margareth Pryor

Margareth Pryor

July 28, 2023

5  out of  5
rating by Margareth Pryor
"I have been with Jose Martinez State Farm office since 2013. I can say I really like them. They have always been professional over the phone with me even though I have never met them in person. I really like them. They are punctual in response to my emails. Debbie Dilia and Andrea I usually deal with are amazing. The receptionist is also amazingly nice. They insured my home and my car. I’m happy. Thank you Margareth Pryor"
We responded:
"Margaret’s… thank you so much for your review. We appreciate your business, it´s a pleasure assisting you with your insurance needs. Thank you for your loyalty to our agency and State Farm. We are very proud of our team members! "
Profile photo of Chris Fuelling

Chris Fuelling

July 19, 2023

4  out of  5
rating by Chris Fuelling
"My partner and I moved to California from Minnesota and it was a hassle switching State Farm agents. Especially because we hadn't previously told them we were married. It took a couple of calls to sort it out, but they were very polite through the whole process."
We responded:
"Chris , we apologize for the inconvenience & appreciate your comments, we look forward to assisting you with your insurance needs. "
Profile photo of Salvador Renteria

Salvador Renteria

July 18, 2023

5  out of  5
rating by Salvador Renteria
"Best insurance I’ve ever had easy to deal with and always there to help and clarify every step of the way, Delia and Becky are the best!"
We responded:
"Salvador your review is greatly appreciated. Our goal is customer satisfaction and we hope to continue to meet or exceed your expectations. "
Profile photo of Bonnie Ladd

Bonnie Ladd

July 17, 2023

5  out of  5
rating by Bonnie Ladd
"Excellent service. After water damage from a winter storm a representative came out to inspect and wrote me a check on the spot to cover repair (after deductible) including cost of repainting entire room as paint would probably not match."
We responded:
"Thank you Bonnie for your review, we appreciate your comments and your loyalty to our agency and State Farm."
Profile photo of karl566

karl566

July 6, 2023

5  out of  5
rating by karl566
"Rebecca was very helpful in assisting me with adding a vehicle to my policy. Took no time at all and she was very pleasant. This office has always been great!"
We responded:
"Thank you, Karl, for your comments. We truly appreciate your business and your trust in our agency."
Profile photo of Laura Everhart

Laura Everhart

June 12, 2023

5  out of  5
rating by Laura Everhart
"I absolutely love this office, they are so attentive and make everything effortless! I always tel people they truly live up to the State Farm jingle, (Like a good neighbor State Farm is there) I whole heartedly recommend them, and I do so often."
We responded:
"Thank you so much Laura, we truly appreciate your review and your loyalty to our office and State Farm."
Profile photo of María Sandra Abarca

María Sandra Abarca

May 25, 2023

5  out of  5
rating by María Sandra Abarca
"I always feel welcomed when I visit this State Farm location. I’ve had the pleasure of meeting Becky, Delia, and Andrea. They are all super friendly and are always happy to help."
We responded:
"Sandra, happy to hear of your positive experience in our agency, we really appreciate your review and your trust in our agency. We are proud of our team! 😊"
Profile photo of Gina Gonzalez

Gina Gonzalez

May 19, 2023

5  out of  5
rating by Gina Gonzalez
"Jose, Debra and Staff are wonderful! They have taken care of my whole family’s insurance needs. They make you feel like family and we are treated with A+ Service. Thank you for handling our insurance needs! Gonzalez Family"
We responded:
"Thank you Gina, it’s a pleasure assisting you and your family. We truly appreciate your loyalty to our agency. "
Profile photo of Rony Valladares

Rony Valladares

May 17, 2023

5  out of  5
rating by Rony Valladares
"Exellente people"
We responded:
"Thank you Rony! …we really appreciate your comments and your loyalty to our agency. "
Profile photo of Erin Ray

Erin Ray

May 16, 2023

5  out of  5
rating by Erin Ray
"My husband and I have had policies with Jose and his team for YEARS. Out home and all cars are under State Farm. We've never had one bad or even off experience with their office. Super friendly, feels like family."
We responded:
"Thank you Erin , we really appreciate your review and your continued business with State Farm and our agency. "
Profile photo of Peter Hurtado

Peter Hurtado

May 12, 2023

5  out of  5
rating by Peter Hurtado
"Love how easy they make everything, I’ll be a customer for life"
We responded:
"Thank you Peter for your review, we value your comments and trust in our agency. "
Profile photo of Elspeth Wells

Elspeth Wells

May 9, 2023

5  out of  5
rating by Elspeth Wells
"This appears to be a very efficient office. I would like to particularly commend Dilia Hernandez who assisted me in placing a new property insurance policy. Dilia was extremely knowledgeable and helpful. She explained all of the details and answered all of my questions. She is definitely an asset to State Farm and I highly commend her."
We responded:
"We truly appreciate your commendation of our team member, our office strives to provide the best customer experience possible. We hope to continue to meet or exceed your expectations of our agency."